Cushion Pros does not endorse machine washing our custom cushion covers.
Cushion Pros offers a variety of fabrics for our custom cushions and custom pillows. It is important for our customers to know proper cleaning methods to ensure your custom cushion and/or custom pillow maintains their new appearance for many years to come.
By following a few cleaning tips, you can maximize the lifetime of your bench cushion, chair cushion, chaise cushion, and/or throw pillows, bolster pillows, and lumbar pillows.
1. Fabric Care
a. Once a week, remove dirt from the fabric by lightly brushing or vacuuming your custom cushion and/or custom pillow. This will prevent dirt from entering the fabric and assist in preserving the appearance.
b. Turn or reverse the cushion and pillows on your furniture often so they wear evenly. This will allow you to notice stains more quickly before they become problematic.
c. If you are troubled with wrinkles, use an iron with a “synthetic fabric” heat setting. Do not use steam or hot settings.
2. Fabric Cleaning – General
a. Lightly brush or vacuum your furniture prior to cleaning.
b. Use a spray bottle to mist your fabric lightly with mild soap and water: 1/4 cup mild soap per gallon of lukewarm water. Use a sponge or a soft bristle brush as needed.
c. Be sure to rinse the item thoroughly to remove any residue that may remain.
d. Allow your custom cushion and/or custom pillow to air dry.
3. Fabric Cleaning – Stubborn Stains/Mildew
a. Lightly brush or vacuum your furniture prior to cleaning.
b. Use a spray bottle to mist your fabric with mild soap and water: 1/4 cup mild soap per gallon of lukewarm water.
c. Saturate the stained area in the mixture for 15 minutes. Use a sponge or a soft-bristle brush as needed.
d. Be sure to rinse the item thoroughly to remove any residue that may remain.
4. Miscellaneous Information
a. Window glass magnifies sun rays regardless of the season. It is important to protect your fabric from the sun.
b. Vacuum your fabrics often to remove dust and other substances, preventing problematic stains.
c. Do not place your fabrics around heating and cooling vents.
d. For specific fabric care instructions relative to your custom cushion, please visit our Fabric Selection.
e. If your cushions and/or pillows are made of Sunbrella Fabrics, you may add up to 1 cup of bleach to your cleaning solution; however, be sure to protect the area to prevent damage to anything else in the process.
f. There is no set timetable for when fabric should be cleaned. The local environment will determine your specific cleaning frequency. The Cushion Pros Team recommends investing time and energy to ensure long-lasting use of your custom cushions and custom pillows.
The chair cushions and bench cushions are perfect for the wicker furniture in my new garden house. The colors were true from the picture. They are comfortable and look great. Always get the best from Cushion Pros – great replacement cushions.
Atlanta, GA
I was surprised and delighted when I returned home yesterday to find two fabulous bench cushions from your company on my front porch. Just two custom cushions, but you made me feel like I was one of your biggest accounts. Wow! I so much appreciate all you did so my friends and family can enjoy your product in my home.
Portland, Oregon
Hi! I wanted to tell you how great your customer service is and how rare it is to get that. I have my own business and really respect when I see business’ still with values. Not to mention my bench cushions are fantastic. Thank you.
Plainfield, Illinois
I received my chair cushions & bench cushions: they are a perfect fit!! My old wicker furniture was a difficult fit for replacement cushions. I can’t say enough about the excellent customer service I received at Cushion Pros. They worked diligently with me to ensure the cushions would be just right, really going above and beyond. I love my bench cushions and chair cushions!!!
Plano, Texas
Thank you guys for the EXCELLENT customer service yesterday regarding my Cushion Pros order… I felt like I was dealing with people who cared whether or not I was doing business with them. In this day and age of the Internet and big-box retailers, you guys are doing things the right way! Thank you so much… I’ve told my friends about you. In fact, I recommend your creating bench cushions for all that need them. Thanks again.
Ft. Carson, Colorado
Just wanted to thank your company for the awesome chaise cushions!! They came so fast and are just perfect. The entire experience from online purchase to delivery was just awesome. Thank you for doing what you do! I have begun the measuring for my next order: bench cushions, chair cushions, and coordinating throw pillows and bolster pillows too.
Billarica, Massachusetts
Thank you once again for such outstanding customer service. I received my beautiful lava pillow yesterday and its perfect on a chair across from the one I already had and it really looks complete now. All my pillows look beautiful in my condo – when I see them they truly make me smile.
Ventnor City, NJ
If you have any further questions, please contact our Customer Service Department at (866) 554-0804.